Job Vacancy: Manager Cemetery Services, Auckland Council

Auckland Council is now recruiting for a new Manager Cemetery Services. This is a unique opportunity for the right individual:

Auckland Cemeteries - overview

Auckland Council owns and operates 53 cemeteries across the region covering 287Ha. These cemeteries range significantly in size and services available.

  • Cemetery Services manages council’s 30 operational cemeteries and three crematoria. Our key functions and accountabilities are to:

  • Provide a high standard of burial and cremation service that reflects the important and sensitive nature of a funeral and a cemetery's role within the community.

  • Ensure the appropriate value and protection is placed on the heritage, diverse culture and religions which are reflected in our cemeteries

  • Ensure Auckland Council meets our obligations under the Burial and Cremation Act 1964.

We have three “hub” cemeteries – Manukau Memorial Gardens, North Shore Memorial Park and Waikumete Cemetery. We have a team of 40 staff based across these three sites consisting of customer service representatives, sextons and managers. These sites deliver 80 percent of Council-administered burials in the region. The remaining burials are delivered across the network of twenty- seven satellite cemeteries.

Our team offers a range of services to our communities including:

  • Plot selection and sales

  • Chapel and reception lounge hire

  • Chapel attendant services

  • Catering

  • Live streaming and recordings of services

  • Genealogy searches

  • Community events such as planting days

In the financial year 2019/2020 we performed 2,253 cremations, 1,542 burials and 853 ash burials at our facilities. We generate around $10m per annum of operating revenue through cemetery plot sales and burial service fees.

Our team serves multiple, diverse communities, a growing sector of which have a cultural or traditional requirement for body burial. Catering for the needs of people and families wishing to inter their loved-ones’ remains (either through burial or interment of ashes) places significant demands on Council’s financial and planning resources.

Management of burial and cremation options, and meeting social needs and requests for alternatives, is an important issue for Auckland.

Our cemetery network includes Waikumete Cemetery, a Green Flag award winning site and New Zealand’s largest working cemetery. Waikumete covers 107Ha and has operating since 1886. It is nearing capacity and a project is underway to expand burial capacity on site. A concurrent project is underway to identify new cemetery land in the North West of Auckland to provide additional burial capacity to Auckland’s cemetery network over the long term.